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Returns & Exchanges
At Nic Pouch, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery.
1
Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to send back.
2
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the products are in unworn condition.
3
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
4
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing